Central Heating Maintenance and Servicing

Ashley and McDonough have been maintaining and servicing heating systems for over 50 years for social housing landlords, homeowners, leaseholders and private landlords.

In recent years this area of work has been extended to include the maintenance and servicing of smoke and carbon monoxide alarms.

As a company renowned for providing a quality, cost effective and caring service to all, our business has increased steadily as our customer focussed approach, technical expertise and same day maintenance and service visits has been welcomed by all our clients and their customers. This service has been especially appreciated in the cold winter months we have been experiencing in recent years.

We are proud of our constant 100% gas servicing performance for all our clients. We work in partnership with them to ensure we comply with current legislation and deliver our service in an innovative way to ensure compliance.

Our experienced repair teams have been trained by many of the leading heating system manufactures. This helps create confidence in our ability to find faults and ensure a very high first time fix, which is appreciated by many of our clients and their customers.

Customer satisfaction based on the services we supply is high and we have developed a set of KPI’s [Key Performance Indicators] to monitor our performance and we are proactive in continually improving the services we provide.

A percentage of our work is monitored by external auditors who are employed by our clients to check the work we carry out. Feedback shows that we score highly for all aspects of the work we do

As one of the leading mechanical services companies in the North West that has been serving social housing clients and its residents for over 50 years, our  directly employed, experienced and qualified engineers work across the North West and North Wales offering a 24 hours a day service, including a response time to emergencies within 2 hours.

All our Engineers are easily recognisable in their distinctive company vehicles, uniforms and viewable I.D badges. Most importantly all our employees have had their personal records checked by the Criminal Records Bureau. Therefore all our clients and their customers can feel safe when one of our Engineers is working in their home.

At Ashley and McDonough there is always somebody available to meet your needs and offer help and advice 24 hours a day. Please contact us for further help and assistance.